b9ga Privacy Policy

1.Introduction

b9ga ("we", "us", "our") is an English-language online betting and casino information platform operating at https://b9ga.cam, designed specifically for Pakistani users. We are committed to protecting the privacy and personal data of everyone who accesses or uses our platform (collectively, "you", "user").

This Privacy Policy describes how b9ga collects, processes, stores, shares and protects personal information in connection with your use of the platform. It is intended to be transparent, accessible and written in plain English — not buried in impenetrable legalese.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated herein by reference.

2.Definitions

• "Personal Data" — Any information that identifies or can reasonably be used to identify a living individual, including name, email address, IP address, device identifiers and browsing behaviour.
• "Processing" — Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure or destruction.
• "Data Controller" — The entity that determines the purposes and means of processing Personal Data. b9ga is the Data Controller in respect of data collected via the platform.
• "Data Processor" — A third party that processes Personal Data on behalf of the Data Controller under contractual instruction.
• "Cookies" — Small text files placed on your device by the platform to store preferences, session information and analytics data.
• "User" — Any individual who accesses https://b9ga.cam for any purpose.
• "Operator" — A third-party licensed gambling service provider whose products or promotions may be described on b9ga. Operators maintain their own separate privacy policies.
• "Consent" — A freely given, specific, informed and unambiguous indication of agreement to the processing of Personal Data for a stated purpose.

3.Data Controller

The Data Controller for Personal Data collected via the b9ga platform is:

If you have any questions about how b9ga handles your Personal Data, or wish to exercise any of your rights described in this Policy, please contact us using the details above or as set out in Clause 17.

4.Data We Collect

b9ga collects only the Personal Data that is reasonably necessary for the purposes described in this Policy. The categories of data we may collect are set out in the table below.

b9ga does not collect special-category ("sensitive") Personal Data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, health data or financial account credentials. We do not collect payment card numbers, bank account details or mobile wallet credentials.

5.How Data Is Collected

b9ga collects Personal Data through the following means:

• Direct interactions: When you register an account, submit a contact or feedback form, subscribe to a newsletter or otherwise communicate with us directly.
• Automated technologies: As you browse the platform, we automatically collect Technical Data and Usage Data using cookies, web beacons, server logs and similar technologies. See Clause 9 for full details.
• Third-party analytics services: We may use aggregated and anonymised analytics reports from third-party analytics providers to understand how users interact with the platform. These reports do not identify individual users.

6.Legal Basis for Processing

b9ga processes Personal Data only where a lawful basis exists for doing so. The applicable bases are as follows:

• Consent: Where you have given clear consent for a specific purpose, such as subscribing to a newsletter or accepting non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Legitimate interests: Where processing is necessary for b9ga's legitimate business interests — such as platform security, fraud prevention, analytics and improving user experience — provided those interests are not overridden by your rights and freedoms.
• Contractual necessity: Where processing is necessary to fulfil obligations under an agreement with you, such as managing your platform account.
• Legal obligation: Where processing is required to comply with a legal obligation applicable to b9ga.

7.How We Use Your Data

b9ga uses the Personal Data it collects for the following purposes:

To provide, maintain and improve the b9ga platform — including page rendering, navigation, account management, session management and ensuring technical compatibility across devices used by Pakistani users across cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.

To monitor for suspicious activity, detect and prevent fraudulent access, protect against unauthorised use of accounts, and safeguard the integrity of the platform and its users.

To understand how users interact with the platform — which content is most useful, which pages have high exit rates, what devices and browsers are most common — so that we can continuously improve the quality and relevance of our information for Pakistani users.

To respond to support enquiries, feedback submissions and data-rights requests. Where you have opted in, to send platform newsletters or update notifications. We will never send unsolicited marketing communications.

To comply with applicable legal obligations, including responding to lawful requests from government authorities, courts or regulators where required by law.

8.Data Sharing & Disclosure

b9ga does not sell, rent or trade your Personal Data to third parties for their own commercial purposes. We may share Personal Data only in the following limited circumstances:

• Service providers and Data Processors: Trusted third-party service providers who perform functions on our behalf — such as hosting infrastructure, analytics processing and email delivery — under strict contractual data-protection terms. These processors may not use your data for their own purposes.
• Legal requirements: Where disclosure is required by applicable law, regulation, court order or at the lawful request of a competent government authority or law-enforcement body.
• Business transfers: In the event of a merger, acquisition, restructuring or sale of all or part of b9ga's assets, Personal Data may be transferred to the acquiring entity, subject to equivalent data-protection standards.
• Protection of rights: Where disclosure is reasonably necessary to protect the rights, property or safety of b9ga, its users or third parties.

b9ga does not share Personal Data with third-party gambling Operators for marketing or profiling purposes. Any data relationship between you and a third-party Operator is governed exclusively by that Operator's own privacy policy.

9.Cookies & Tracking Technologies

b9ga uses cookies and similar tracking technologies to operate and improve the platform. When you first visit the platform, you will be presented with a cookie consent notice. Non-essential cookies are only placed on your device after you provide consent.

The categories of cookies used on the platform are as follows:

You may withdraw cookie consent at any time by adjusting your browser settings to block or delete cookies. Note that disabling certain cookies may affect the functionality of the platform. Most modern browsers — including those commonly used on Android and iOS devices in Pakistan — allow you to manage cookies through the browser's settings menu.

10.Data Retention

b9ga retains Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law.

• Account data: Retained for the duration of your active account and for a reasonable period thereafter to handle post-closure queries, typically not exceeding 24 months.
• Technical and Usage Data: Retained in anonymised or aggregated form for analytics purposes. Raw log data containing IP addresses is retained for a limited period for security monitoring, typically not exceeding 12 months.
• Communications data: Support enquiries and their responses are retained for as long as necessary to resolve the query and for a reasonable period thereafter, typically 12 months.
• Legal holds: Where data must be retained to comply with a legal obligation, regulatory requirement or ongoing dispute, retention may be extended for the duration of that requirement.

Upon expiry of the applicable retention period, Personal Data is securely deleted or permanently anonymised in a manner that prevents re-identification.

11.Data Security

b9ga implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the b9ga platform is encrypted using industry-standard 256-bit SSL/TLS technology.
• Access controls: Personal Data is accessible only to b9ga personnel and Data Processors who require it to perform their functions, under strict confidentiality obligations.
• Infrastructure security: Platform hosting infrastructure is protected by firewalls, intrusion-detection systems and regular security patching.
• Incident response: b9ga maintains a data-breach response procedure. In the event of a security breach that is likely to result in a high risk to your rights and freedoms, we will notify affected users without undue delay.

12.International Data Transfers

b9ga's platform infrastructure and service providers may be located in jurisdictions outside Pakistan. Where your Personal Data is transferred to a country that does not provide an equivalent level of data protection to that applicable in your jurisdiction, b9ga will take appropriate steps to ensure adequate safeguards are in place — such as standard contractual clauses or equivalent transfer mechanisms — before the transfer takes place.

b9ga does not transfer Personal Data to third-party Operators or marketing networks in connection with gambling activities.

13.Your Rights

Depending on the data-protection laws applicable in your jurisdiction, you may have some or all of the following rights in relation to your Personal Data held by b9ga:

To exercise any of these rights, please submit a written request to [email protected]. We will respond within thirty (30) days of receiving a valid, verifiable request. We may ask you to verify your identity before processing your request.

If you are dissatisfied with our response to a data-rights request or believe we are processing your Personal Data in breach of applicable law, you have the right to lodge a complaint with the relevant data-protection supervisory authority in your jurisdiction.

14.Minors & Age Restriction

The b9ga platform is strictly intended for adults aged 18 years and over, or the higher minimum age required by the operator's licence jurisdiction, whichever is greater. b9ga does not knowingly collect Personal Data from individuals under the applicable minimum age.

If we become aware that Personal Data has been submitted by a minor, we will take prompt steps to delete that data and close any associated account. If you believe a minor has provided Personal Data to b9ga, please notify us at [email protected] immediately.

15.Third-Party Links & External Platforms

The b9ga platform may contain references to, or descriptions of, third-party Operator platforms. Where any navigation to a third-party website takes place, please be aware that:

• b9ga has no control over the privacy practices of third-party websites or Operator platforms.
• Each third-party platform operates under its own separate privacy policy, which you should review before providing any Personal Data.
• b9ga is not responsible for the data-handling practices of any third-party platform or Operator.
• References to payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on this platform are informational references only. These entities operate under their own privacy policies and are not Data Processors for b9ga.

16.Policy Amendments

b9ga may update this Privacy Policy from time to time to reflect changes in our data-processing practices, applicable law or platform functionality. The date of the most recent revision is displayed at the top of this page.

Where amendments are material — meaning they meaningfully affect how we process your Personal Data — we will, where practicable, notify registered users via their registered email address prior to the changes taking effect. Your continued use of the platform following publication of an amended Privacy Policy constitutes acceptance of the revised terms.

We recommend that you review this page periodically to stay informed about how b9ga protects your privacy.

17.Contact & Complaints

For any questions, concerns or requests relating to this Privacy Policy or the handling of your Personal Data, please contact b9ga's data team:

If you are not satisfied with our response to a privacy complaint, you may have the right to escalate the matter to the relevant supervisory authority or data-protection regulator in your jurisdiction.